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Pragati gupta

@pragatigupta1

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Certified Salesforce Consultant with 7.5 years of experience.

India

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What I'm looking for

I am looking for a role that fosters collaboration and innovation, where I can leverage my Salesforce expertise to drive impactful solutions.

I am a certified Salesforce Consultant with over 7.5 years of experience specializing in Salesforce CRM implementations across various sectors, including healthcare, banking, and regulatory environments. My expertise lies in gathering business requirements, stakeholder management, and SFDC configuration, ensuring that I translate complex business needs into scalable solutions that drive user adoption and satisfaction.

In my recent role as a Salesforce Lead Consultant at Cognizant Technology Solutions, I successfully led a cross-functional team through the rollout of Salesforce enhancements, managing everything from requirements gathering to deployment. My collaborative approach with development teams and cross-functional stakeholders has been key to delivering high-quality solutions that meet business objectives.

Throughout my career, I have been recognized for my ability to guide developers on best practices for process automation and data modeling, ensuring that the solutions we implement are not only effective but also sustainable. I am passionate about leveraging my skills to create impactful Salesforce solutions that enhance operational efficiency and user experience.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Lead Consultant

Current

Cognizant Technology Solutions

Feb 2023 - Present (2 years 5 months)

Led a cross-functional team of 4 members through the successful rollout of Salesforce enhancements, from requirements to deployment. Acted as the primary liaison between business stakeholders and the technical team, translating complex requirements into actionable solutions.

Salesforce Stakeholder Management Requirements Gathering Deployment Team Leadership

Salesforce Senior Consultant

Smith & Nephew

Jul 2021 - Dec 2023 (2 years 5 months)

Designed Salesforce solutions, performed analysis, and collaborated with other developers. Engaged with business users to gather functional requirements and translate them into Salesforce solutions.

Salesforce Configuration Apex Flosum

Salesforce Developer

Deloitte India

Dec 2020 - Jun 2021 (6 months)

Developed a Covid resource management platform with features like vaccine booking and bed availability. Responsibilities included requirement analysis, Salesforce configuration and deployment management with Copado.

Salesforce Configuration Deployment Salesforce Development

Salesforce Admin

Cognizant Technology Solutions

May 2018 - Dec 2020 (2 years 7 months)

Developed a financial and banking application for a regulatory authority, encompassing Agile/Scrum participation, requirement analysis, and Salesforce configuration/customization. Ensured code quality assurance through testing and deployment management.

Salesforce Configuration Agile Scrum Deployment

Salesforce Developer

Oaknorth Bank Pvt Ltd

Jun 2020 - Dec 2020 (6 months)

Improved collection processing and skip-tracing efficiency with Salesforce solutions, encompassing UI design, requirement gathering, and Apex development. Ensured full code coverage with Apex tests.

Salesforce UI Design Apex Requirement gathering

Education

Degrees, certifications, and relevant coursework

SKIT College, RTU university

Bachelor's Degree, Computer Science

Completed a Bachelor's Degree in Computer Science, gaining foundational knowledge in the field. The curriculum covered various aspects of computer science, preparing for a career in technology.

H.G. International School

Higher Secondary Certificate

Obtained a Higher Secondary Certificate, completing the secondary education phase. This period focused on a broad range of subjects, building a strong academic foundation.

St. Anselm’s Sr. Sec. School

Secondary School Certificate

Achieved a Secondary School Certificate, marking the completion of foundational schooling. The curriculum provided essential knowledge across various disciplines.