SH
Open to opportunities

swaleh hamisi

@swalehhamisi

Experienced assistant manager with a passion for customer service.

Kenya

What I'm looking for

I seek a challenging role in a reputable organization that values teamwork and growth.

I am a passionate individual with extensive experience in customer service and business management. Over the past five years, I have honed my skills in hotel operations, ensuring that guests receive the highest level of service. My role as an Assistant Manager at Titanic Shangani Hotel involved overseeing daily operations, managing front desk activities, and resolving guest inquiries efficiently.

My commitment to excellence is reflected in my ability to maintain accurate records of hotel expenses and occupancy rates, as well as my proactive approach to staff training and development. I thrive in team environments and believe in fostering cooperation to achieve organizational success. My adaptability and strong communication skills enable me to interact effectively with guests and staff alike, ensuring a seamless experience for everyone involved.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

KS

Kaya Tiwi Secondary School

Kenya Certificate of Secondary Education, General Education

2013 - 2017

Grade: D-

Completed the Kenya Certificate of Secondary Education (KCSE) with a D- certification, demonstrating foundational knowledge and skills necessary for further education or vocational training.

Tech stack

Software and tools used professionally

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swaleh hamisi - Assistant Manager - Titanic Shangani Hotel | Himalayas