Suzie Grant

I am an aspiring marketing and customer service professional currently studying for a Diploma in Marketing and certified through an airline training program. I bring hands-on customer-facing experience from airport operations and product promotion roles where I handled passenger services and product activations.

I have practical experience resolving customer complaints via phone, email and face-to-face interactions, issuing boarding passes, handling baggage, and supporting passport-related customer inquiries. I also gained experience in market segmentation and promotional activities while working in sales and product activation.

I am organized, self-motivated, flexible and comfortable working under pressure or independently with minimal supervision. My strengths include strong communication, leadership potential, fast learning, and a commitment to professional ethics and customer satisfaction.

I am eager to join a collaborative team where I can apply and grow my marketing and customer service skills, contribute to excellent customer experiences, and continue learning in a professional environment.