Sushma Maurya

Re-designed workflows into flows and implemented GDPR into a Batch framework. Developed custom solutions for mass file downloads using LWC and worked on Salesforce retirement features like ICU Locale and API version changes. Managed Salesforce file and data storage cleaning activities, and initiated data backup and recovery planning.

Led the design phase for financial/insurance domain projects, establishing best practices and introducing tools like PMD and Checkmarx. Developed generic utilities and frameworks, including dynamic forms and OmniStudio Integration Procedures. Successfully integrated Java (C#) and Salesforce with Azure using gRPC API.

Developed custom UI using Lightning Web Components and designed a robust Trigger Framework for a USA client. Focused on compliance management within the Salesforce platform. Provided architectural blueprints and technical leadership to the team.

Worked as a Salesforce Freelancer developer, providing independent Salesforce development services. Gained experience in various Salesforce functionalities and client requirements during the COVID-19 pandemic. Troubleshot code-level problems quickly and efficiently.

Customized Apttus CPQ for products, quotes, agreements, and approvals, following Agile methodology. Resolved major performance issues related to SOQL, Heap Size, and CPU timeouts, improving system performance by 80%. Designed, developed, and executed software solutions to address business issues.

Performed customization and configuration using Apex Classes, Triggers, and Batch Apex for the Powercor project, including SOAP integration. Also worked on HR management for Coca Cola, integrating Conga Composure with Salesforce CRM. Resolved issues to improve performance and followed strong documentation practices.

Led teams in developing Salesforce Service Cloud applications for patient and drug management, following Agile methodology. Customized Territory Management and integrated Novartis Application with Veeva CRM. Provided strong solutions for unauthorized login access and managed support tickets.

Developed and supported Navatar Deal Connect Tool, integrating Salesforce with .NET Console applications using SOAP API. Handled bulk data processing challenges in .NET applications, providing solutions for 'System.Out of memory exception'. Provided technical solutions to the team, including coding and bug rectification.

Worked as a Software Engineer, contributing to various software development projects. Gained experience in coding, debugging, and system maintenance. Interpreted business requirements to articulate the business needs to be addressed.

Developed web applications and maintained existing websites. Focused on front-end and back-end development tasks. Contributed to the full software development lifecycle.

Engaged in web development activities, creating and modifying web pages. Gained foundational experience in web technologies. Collaborated with quality assurance and end users to produce cutting-edge software solutions.

Completed a Bachelor of Technology in Computer Science & Engineering from Vishveshwarya Institute of Engineering & Technology. The institute is affiliated with Dr. A.P.J. Abdul Kalam Technical University, formerly Uttar Pradesh Technical University, Lucknow, India.