Open to opportunities

Susan Trinh

@susantrinh

Technical Program Manager driving global, regulated medical and cloud software delivery with cross-functional leadership.

Canada

Message

What I'm looking for

I seek impactful roles leading cross-functional engineering teams in regulated, product-driven organizations where I can drive delivery excellence, scale teams, and improve processes.

I am a results-driven Technical Program Manager with extensive experience leading global engineering teams to deliver complex cloud, mobile, on-premises, and hardware solutions in regulated environments. I have a proven record managing multi-million dollar programs, launching products rapidly, and embedding Agile/SAFe practices to improve delivery, quality, and operational efficiency.

I excel at translating complex technical topics into business value, aligning stakeholders, and building high-performing teams across multiple geographies. My achievements include scaling engineering organizations, securing government grants, achieving DevOps cost optimizations, and delivering regulatory-compliant SaMD and SaaS products on time and on budget.

Experience

Work history, roles, and key accomplishments

Current

Technical Program Manager

Current

Boston Scientific

Feb 2025 - Present (7 months)

Lead technical programs for Spinal Cord and Deep Brain Stimulation product lines, managing cross-functional global teams to deliver cloud, mobile, and on‑prem medical device software while overseeing budgets exceeding $20M and ensuring regulatory compliance.

Technical Program Management Regulatory Compliance Cloud Solutions Mobile Budget Management Risk Management

Technical Program Lead

Roche

Dec 2018 - Dec 2024 (6 years)

Directed delivery of next-generation sequencing platform software and cloud-based NGS products, managing distributed teams and budgets >$32M to launch regulatory‑compliant SaaS and middleware solutions on schedule and within budget.

Program Management Cloud)Microservices SaaS Regulatory Compliance AI ML Stakeholder Management Cost Optimization

Technical Program Manager

Qiagen

Sep 2014 - Dec 2018 (4 years 3 months)

Led global programs delivering cloud-based informatics and SaaS products (Ingenuity Pathway Analysis, Variant Analysis), managing budgets >$15M and ensuring IEC 62304, ISO 13485, and HIPAA compliance to drive product adoption and revenue growth.

Program Management SaaS Regulatory Compliance REST APIs Product Management Stakeholder Management

Software Engineering Leader

Cepheid

Apr 2011 - Sep 2014 (3 years 5 months)

Transformed and modernized the software organization for molecular diagnostics, directing end-to-end development for application, embedded, and instrument software across GeneXpert systems and delivering multiple concurrent releases with regulatory compliance.

Embedded Software Medical Devices Software Development Lifecycle Regulatory Compliance Cross Functional Programs Release Management Team Leadership

Software Engineering Leader

41st Parameter

May 2010 - Apr 2011 (11 months)

Led software and QA teams at a fraud prevention startup to deliver SaaS fraud detection solutions, shaping product architecture and managing multiple Agile product releases while mentoring engineering staff.

SaaS Fraud Detection QA Management Agile Product Architecture Team Leadership Release Management

Software Engineering Manager

CA Technologies

Jan 2009 - May 2010 (1 year 4 months)

Led engineering efforts in the Wily division building web application performance management software, providing technical leadership for product architecture, development, and strategic project delivery.

Web Performance Software Architecture Team Leadership Technical Project Management Troubleshooting

Director of Engineering

Identity Engines

Aug 2004 - Dec 2008 (4 years 4 months)

Early engineering leader who built and led multi-site teams to develop core identity management products, architecting management applications and driving multi‑product development across locations.

Engineering Leadership Multi Site Management Product Architecture Embedded Software Firmware

Team Lead

Spirent Communications

Mar 2003 - Aug 2004 (1 year 5 months)

Led engineering and consulting teams developing the Commander test application and contributed to core architecture and feature development for Spirent test platforms.

Software Architecture Team Leadership Collaboration

Team Lead

Transparent Networks

Sep 2000 - Feb 2003 (2 years 5 months)

Led cross‑functional team developing application and embedded software for a MEMS-based optical switch, managing engineering, mechanical, optical, and test integration to deliver high-performance systems.

Embedded Software System Integration Cross Functional Team Management Software Architecture Team Leadership

Education

Degrees, certifications, and relevant coursework

University of Regina

Bachelor of Science, Computer Science

Grade: Great Distinction

Bachelor of Science in Computer Science awarded with Great Distinction; coursework and projects focused on software development and systems engineering.