Susan Richardson

Lead and coordinate multi-disciplinary, cross-functional teams throughout the project lifecycle, ensuring successful delivery of all deliverables in alignment with schedule and budget baselines. Author, implement, and monitor comprehensive program management plans, and foster a collaborative team environment through mentorship and strategic leadership.

Oversaw and controlled a complex program portfolio valued at over $150M, ensuring strategic alignment between financial allocations, project milestones, and organizational goals. Acted as the primary conduit for stakeholder communication and led the complete PPBE financial process to secure and defend critical funding.

Conducted comprehensive program analyses and drafted formal issue papers, resulting in the creation and distribution of official Standard Operating Procedures (SOPs) approved by a four-star General. Directed the scheduling and coordination of senior executive calendars and program distributions to maintain organizational synchronization.

Translated complex customer mission requirements into actionable technical project plans, establishing clear scope boundaries and schedules for big data and microservice initiatives. Collaborated on strategic planning, proactive risk management, and user interface designs to improve system workflow capabilities, and served as Deputy Chief of Staff during a reorganization.

Master of Business Administration (MBA) from Southern New Hampshire University.

Bachelor of Science in Human Resources Management from the University of Maryland.

Project Management Certificate from Georgetown University.