Juli Jaku
@julijaku
Program Manager delivering scaled agile systems across critical, AI-enabled industries.
What I'm looking for
I’m a Program Manager with ten years of experience delivering complex systems for scaled agile organizations in critical industries, including banking, utilities, machine learning / AI, and public benefits. I focus on building healthy, high-performing teams through human-centered processes and change management.
In my current role as Portfolio Manager at E Source, I oversee a complex ecosystem of data analytics and machine-learning–enabled SaaS projects, driving forecasting, capacity planning, and operational governance across more than 30 active initiatives. Previously, I led cross-functional delivery teams for Nava Public Benefit Corporation, distributing over $1 billion in public benefits to over 300,000 users.
Earlier, I delivered agile programs at Capital One Bank for teams building AI/ML cybersecurity solutions and enterprise platforms for digital banking products serving over 60 million customers. I’ve consistently improved outcomes with measurable delivery gains—reducing release overhead by 90% and increasing release frequency to 3x week—while strengthening governance, metrics, and scalable engineering practices.
Experience
Work history, roles, and key accomplishments
Portfolio Manager
E Source
May 2025 - Present (1 year 1 month)
Oversee a utilities-focused ecosystem of data analytics and machine-learning–enabled SaaS initiatives, driving forecasting, capacity planning, and operational governance across 30+ active projects.
Project Management Lead
Nava Public Benefit Corporation
Jul 2021 - Nov 2024 (3 years 4 months)
Led a cross-functional team of 60+ to design, build, and deliver scalable government platforms distributing $1B+ in public benefits to 300,000+ users.
Agile Delivery Lead
Capital One Bank
Sep 2017 - Jun 2021 (3 years 9 months)
Led Agile delivery for teams building AI/ML cybersecurity solutions and core banking infrastructure serving 60M+ customers, balancing migrations and integration across 20+ teams.
Product Manager
Gallup
May 2016 - Aug 2017 (1 year 3 months)
Managed an Agile team prototyping digital products for the StrengthsFinder curriculum, delivering an MVP Alexa app in 2 months with a distributed bilingual team.
Software Engineer
Blackboard
Mar 2012 - May 2014 (2 years 2 months)
Developed a virtual classroom and online collaboration tool used by 6,000+ educational institutions and organizations, including merging two video-conferencing codebases using software architecture patterns.
Education
Degrees, certifications, and relevant coursework
McGill University
Bachelor of Arts, Software Engineering
2008 - 2011
Grade: Dean's Honor List
Earned a BA in Software Engineering with a minor in Sociology and was named to the Dean's Honor List.
Availability
Location
Authorized to work in
Job categories
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