At Belletis Limited, I directed daily administrative, operational, and financial activities, and supervised staff. I also coordinated procurement and inventory management and prepared reports to support decision-making.
I streamlined administrative and documentation processes and strengthened financial accountability through accurate records and timely transaction reconciliation. I also introduced prompt complaint resolution procedures to improve customer satisfaction.
Earlier, I supported customers and members at Centrum Finance and Baraza Multipurpose Cooperative, maintaining records and resolving service issues. At Steadsmart Limited, I processed airline reservations and maintained booking documentation.
