suraj massey
@surajmassey
I drive retail sales, store performance, and customer retention through strong customer engagement.
IndiaWhat I'm looking for
At TASVA, part of Aditya Birla Fashion and Retail Ltd., I manage store operations, support sales targets, lead team members, and deliver personalized customer experiences that increase conversions and repeat business.
Previously at WorldPhone Internet Services, I strengthened client relationships across chat and web channels, resolved escalations within SLA, and contributed to revenue through sales conversions, plan migrations, and refunds. With a PGDM in Marketing, I’m focused on sales and relationship management roles that contribute to revenue growth.
Experience
Work history, roles, and key accomplishments
Assistant Store Manager
Aditya Birla Fashion and Retail Ltd. TASVA
May 2025 - Mar 2026 (10 months)
Managed store operations, drove sales performance, and ensured seamless customer experience. Led team members and implemented strategies to enhance store productivity and customer engagement.
Education
Degrees, certifications, and relevant coursework
JIMS Technical Campus Sec-5 Rohini, Indraprastha University
Post Graduation, Marketing
Pursued a Post Graduation degree in Marketing.
IIMT College, CCS University
Bachelor's degree
Completed a Bachelor's degree.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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