Ajay Mogali
@ajaymogali
Customer-focused operations professional experienced in ML data auditing and team leadership.
IndiaWhat I'm looking for
I am an operations professional with hands-on experience in video/image auditing for automation, customer support, and frontline team leadership. I blend attention to detail with strong communication and decision-making to ensure accurate, timely outcomes.
At Amazon Development Center India, I performed precise video and image audits to support automation in fulfillment centers, helping maintain stow quality and inventory accuracy. I also handled customer inquiries via phone, email, and chat, troubleshooting issues and resolving tickets promptly.
As a team leader at Finsol Marketing Pvt. Ltd., I coordinated daily operations, conducted performance evaluations, and fostered collaborative work environments while resolving customer complaints to high satisfaction levels.
I bring proficiency in Microsoft Office, multilingual communication (English, Hindi, Marathi, Telugu), teamwork, and the ability to work under pressure, supported by extracurricular leadership in sports and recognized athletic achievements.
Experience
Work history, roles, and key accomplishments
Associate, ML Data Operations
Amazon Development Center India Pvt Ltd
Mar 2025 - Oct 2025 (7 months)
Performed precise video/image audits for Amazon Robotics fulfillment centers to validate stow actions and product locations, improving inventory accuracy and reducing defects through high-accuracy human review.
CAP Associate
Amazon Development Center India Pvt Ltd
Jul 2024 - Jan 2025 (6 months)
Responded to customer inquiries via phone, email, and chat, investigated and resolved issues, and provided technical support to ensure timely and courteous resolution of incidents.
Team Leader
Finsol Marketing Pvt. Ltd.
Feb 2023 - Feb 2024 (1 year)
Coordinated daily operations and team performance, conducted evaluations and coaching, and resolved customer complaints to maintain high satisfaction and promote team collaboration.
Education
Degrees, certifications, and relevant coursework
Sinhgad College of Arts, Commerce and Science
HSC, Higher Secondary Certificate
2017 - 2019
Activities and societies: Active participation in college events (Vishwacarnival); volleyball competitions.
Completed Higher Secondary Certificate (HSC) at Sinhgad College of Arts, Commerce and Science.
Pride English School
SSC, Secondary Education
2016 - 2017
Activities and societies: Led and participated in school volleyball team; won medals in school-level competitions.
Completed Secondary School Certificate (SSC) at Pride English School.
Vishwakarma College of Arts, Commerce and Science
Bachelor of Science, Computer Science
2019 -
Activities and societies: Participation in college events (Vishwacarnival); volleyball competitions.
Pursued Bachelor of Science in Computer Science at Vishwakarma College of Arts, Commerce and Science (affiliated with Pune University).
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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