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Sunny MaureSM
Open to opportunities

Sunny Maure

@sunnymaure

Printing services manager delivering quality customer support and digital design with Adobe Photoshop expertise.

Philippines
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What I'm looking for

I want to achieve my full potential by using and enhancing my knowledge, skills, and work experience in a professional environment—contributing effectively while continuing to grow my career. I also aim to deliver quality service and improve continuously.

I’m a motivated, detail-oriented professional with experience in customer service, digital printing operations, graphic design, and administrative support. I focus on communication, multitasking, problem-solving, and strong customer relations to deliver quality service while continuously improving my skills.

As a Printing Services Manager / Customer Service Representative / All-Around Worker (2023–2024), I addressed customer concerns with professionalism and compassion, recommended suitable services and products, and handled multiple inquiries through effective multitasking. I also tracked business expenses and operational outgoings, monitored industry trends, and supported smooth day-to-day operations.

I managed printing workflows end-to-end—operating printing presses and equipment efficiently, analyzing printer density readings to identify and prevent quality issues, and troubleshooting machine problems while performing equipment maintenance. I communicated with customers through telephone, Facebook, and email to ensure efficient resolutions.

I’m also hands-on in design and production, creating infographics, flyers, logos, and other creative materials using Adobe Photoshop. In my more recent role as a Cashier/Sales Representative (2024–Present), I provide highest-level customer service and help customers translate technical specifications into clear, understandable options aligned with their requirements.

Experience

Work history, roles, and key accomplishments

SC
Current

Cashier / Sales Representative

SLEF Enterprises Co.

Jan 2024 - Present (2 years 6 months)

Sold hardware and software solutions and translated technical specifications into easy-to-understand information for customers. Provided courteous, knowledgeable customer service and assisted customers in identifying suitable equipment and product options based on their requirements.

GS

Printing Services Manager

Gabino Printing Services

Jan 2023 - Jan 2024 (1 year)

Handled customer concerns and inquiries while recommending printing services and products based on customer needs. Managed printing operations including operating printing presses, troubleshooting and maintaining equipment, analyzing printer density, and creating marketing materials using Adobe Photoshop, alongside tracking business expenses.

Education

Degrees, certifications, and relevant coursework

US

Urdaneta City National High School

STEM Strand, Science, Technology, Engineering & Mathematics (STEM)

2021 - 2022

Completed the STEM Strand with honors, strengthening foundations for science and technical disciplines.

II

International Colleges for Excellence, Inc.

STEM Strand, Science, Technology, Engineering & Mathematics (STEM)

2020 - 2021

Studied the STEM Strand with high honors, building skills in science and technology-focused subjects.

ML

Mataas na Paaralang Juan C. Laya

SSC, Special Science Class (SSC)

2016 - 2020

Completed the Special Science Class (SSC) program with honors, focusing on advanced science coursework.

Tech stack

Software and tools used professionally

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