SB
Open to opportunities

Sunny Benjamin

@sunnybenjamin

Detail-oriented dental hygienist passionate about exceptional client care.

United States

What I'm looking for

I am looking for a role that values client satisfaction and teamwork, offering opportunities for professional growth.

I am an enthusiastic and detail-oriented dental hygienist with over 25 years of experience dedicated to providing exceptional customer service. My career has been built on a foundation of client care, where I strive to create positive experiences for every individual I encounter. I am fluent in English and bilingual in Hindi and Punjabi, which allows me to connect with a diverse clientele.

Throughout my professional journey, I have collaborated with various healthcare professionals to ensure comprehensive care planning and have consistently utilized advanced clinical methods to assess and address client concerns. My experience includes managing patient records, coordinating insurance plans, and performing front desk duties, all while maintaining a clean and welcoming environment for clients. I take pride in my ability to streamline processes and enhance client satisfaction.

In my previous roles, I have successfully directed large-scale outbreak responses and managed health history records through electronic medical systems. I am committed to continuous professional development and have trained and onboarded new staff, ensuring that high standards of care and compliance are upheld. I am eager to bring my skills and dedication to a team that values client satisfaction and teamwork.

Experience

Work history, roles, and key accomplishments

SD

RDH, Client Coordinator

Stone Road Family Dental

May 2022 - Mar 2025 (2 years 10 months)

Collaborated with professionals on client care planning and managed patient records using various software. Assessed client concerns, coordinated insurance, and provided advanced clinical care and aftercare instructions. Handled front desk duties, including phone inquiries, follow-ups, and maintaining a welcoming environment.

SD

RDH, Client Coordinator

Stone Road Family Dental

May 2022 - Mar 2025 (2 years 10 months)

Collaborated on client care planning and managed patient records using various software. Provided advanced clinical care, coordinated insurance, and handled front desk duties including scheduling and audits. Assisted in screening and interviewing new staff candidates.

YH

Covid-19 Workplace Institutional Case Manager

York Region Public Health

May 2021 - Dec 2022 (1 year 7 months)

Managed Covid-19 workplace and institutional cases, conducting intake protocols and creating detailed case management files. Directed large-scale outbreak responses and coordinated with Public Health Investigators for infection prevention and control measures. Utilized CRM and Salesforce to manage health records, streamline information, and ensure consistent communication with stakeholders.

YH

Covid-19 Workplace Institutional Case Manager

York Region Public Health

May 2021 - Dec 2022 (1 year 7 months)

Conducted workplace and institutional case management, focusing on disease control measures and outbreak responses according to Ministry guidelines. Managed call centre communications, streamlined information using Microsoft applications, and handled health history records via EMR, CRM, and Salesforce. Provided support to vulnerable sectors, assisted public health investigators, and ensured compli

DC

Registered Dental Hygienist, Patient Coordinator

Dawson Dental Centers

Jan 2020 - Jan 2021 (1 year)

Served as a Registered Dental Hygienist and Patient Coordinator. Provided comprehensive dental hygiene care and managed patient appointments and records. Assisted with front desk duties to ensure a positive patient experience.

DC

Registered Dental Hygienist, Patient Coordinator

Dawson Dental Centers

Jan 2020 - Jan 2021 (1 year)

Performed tasks such as taking radiographs, impressions, and whitening treatments. Conducted debridement, polishing, and fluoride application, while recording periodontal charting and detailed notes. Coordinated with dentists on treatment plans and provided advice on preventative measures and aesthetics.

AC

Registered Dental Hygienist, Dental Assistant, Patient Coordinator

Altima Dental Centers

Jan 2012 - Jan 2019 (7 years)

Held roles as Registered Dental Hygienist, Dental Assistant, and Patient Coordinator. Provided clinical support during dental procedures and managed patient flow. Handled administrative tasks to ensure efficient clinic operations.

AC

Registered Dental Hygienist, Dental Assistant, Patient Coordinator

Altima Dental Centers

Jan 2012 - Jan 2019 (7 years)

Managed appointment bookings, client follow-ups, and processed appointment charges and insurance details. Assisted with charting new patient evaluations and entering client information accurately. Supported dental procedures including root canals, surgeries, fillings, orthodontics, and preventative care management.

SM

Sales Consultant

Shoppers Drug Mart

Jan 2009 - Jan 2010 (1 year)

Provided sales consultation and customer service in a retail pharmacy setting. Assisted customers with product selection and inquiries, ensuring a positive shopping experience. Processed transactions and contributed to maintaining store standards.

SM

Sales Consultant

Shoppers Drug Mart

Jan 2009 - Jan 2010 (1 year)

Provided sales consultation services to customers. Assisted clients with product selection and inquiries. Maintained a focus on customer satisfaction.

TD

Dental Assistant Floater and Sterilization Assistant

Today's Family Dental

Jan 2008 - Jan 2010 (2 years)

Worked as a Dental Assistant Floater and Sterilization Assistant across various locations. Implemented advanced disinfection protocols and performed clinical tasks including vitals, screenings, radiographs, scaling, and charting. Managed patient appointments, insurance, and administrative tasks while assisting with complex dental procedures.

TD

Dental Assistant Floater and Sterilization Assistant

Today's Family Dental

Jan 2008 - Jan 2010 (2 years)

Fulfilled temporary dental assistant positions across various locations as needed. Implemented advanced disinfection techniques to uphold optimal hygiene protocols. Performed sterilization duties and assisted with patient care tasks.

HC

Sales consultant

Hairfree Laser Skin Clinics

Jan 2002 - Jan 2005 (3 years)

Conducted sales consultations for laser skin treatments and related services. Advised clients on suitable options and managed their appointments and records. Focused on building client relationships and achieving sales targets.

HC

Sales Consultant

Hairfree Laser Skin Clinics

Jan 2002 - Jan 2005 (3 years)

Provided sales consultation services to customers. Assisted clients with product selection and inquiries. Maintained a focus on customer satisfaction.

SO

Customer Service and server

Sydney Olympics

Sep 2000 - Sep 2000 (0 months)

Provided customer service and serving duties during the Sydney Olympics event. Assisted attendees with inquiries and ensured efficient food and beverage service. Contributed to a positive experience for event participants and visitors.

SO

Customer Service and server

Sydney Olympics

Sep 2000 - Sep 2000 (0 months)

Provided customer service and serving duties during the Sydney Olympics event. Assisted attendees with inquiries and provided food and beverage service. Contributed to creating a positive experience for visitors.

Education

Degrees, certifications, and relevant coursework

TC

Trillium College

Dental Hygiene Diploma, Dental Hygiene

2010 - 2010

Completed a diploma program focused on dental hygiene practices. Studied clinical methods and patient care in a dental setting.

CC

CDI College

Dental Office and Chairside Assistant Diploma, Dental Assisting

2007 - 2007

Completed a diploma program for dental office and chairside assisting. Gained skills in supporting dentists and managing dental office operations.

GC

George Brown College

Health Sciences Certificate, Health Sciences

2003 - 2003

Obtained a certificate in Health Sciences. Studied foundational concepts relevant to the healthcare field.

TC

TAFE College

International Retail Travel Sales Certificate, Retail Travel Sales

2001 - 2001

Completed a certificate program focused on international retail travel sales. Gained skills relevant to the travel industry.

MJ

Mount St. Joseph’s

High School Certificate, General Studies

2000 - 2000

Completed high school education. Studied a broad curriculum covering various subjects.

Tech stack

Software and tools used professionally

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Sunny Benjamin - RDH, Client Coordinator - Stone Road Family Dental | Himalayas