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@kaylahammerseng
Dedicated dental assistant with extensive patient care experience.
I am a passionate dental assistant with over five years of experience in providing exceptional patient care and support in various dental settings. My journey began as a retail sales associate, where I honed my customer service skills, and transitioned into the dental field, where I have thrived in roles that require both technical expertise and compassionate patient interaction.
Currently, I work at the Dodge Correctional Institution, assisting doctors with procedures such as extractions and fillings, and managing patient scheduling to ensure a smooth workflow. Previously, I served as a medical receptionist and dental assistant at Winnebago Oral Surgery, where I developed a strong understanding of HIPAA regulations and gained hands-on experience in oral surgery procedures. My certifications in anesthesia and nitrous oxide further enhance my ability to provide safe and effective care.
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Work history, roles, and key accomplishments
Dodge Correctional Institution
Nov 2024 - Present (1 year)
Assisted doctors with various dental procedures, including extractions and fillings. Managed patient scheduling and ensured smooth operational flow within the dental office.
Winnebago Oral Surgery
Jan 2019 - Nov 2024 (5 years 10 months)
Managed patient communications, including scheduling appointments, handling insurance inquiries, and providing cost estimates. Assisted oral surgeons with various procedures, ensuring patient comfort and accurate charting.
SUNSEEKERS
Aug 2016 - Jan 2019 (2 years 5 months)
Greeted customers, managed check-ins and check-outs, and handled product and membership sales. Provided excellent customer service, answered phones, and resolved customer inquiries.
Degrees, certifications, and relevant coursework
Associate's degree, Dental Assisting
2018 - 2019
Completed an Associate's degree in Dental Assisting. Gained comprehensive knowledge and practical skills in dental procedures and patient care.
Software and tools used professionally
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