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summwumm UserSU
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summwumm User

@summwummuser

Human Resources Retirement Specialist with 13+ years customer service experience and strong stakeholder communication.

United States
Message

What I'm looking for

I am seeking a role in HR or benefits administration where I can apply retirement-plan expertise, high-volume communication skills, and attention to detail in a collaborative team environment that values accuracy and service.

I am a Human Resources Retirement Specialist with over 13 years of customer service experience, focused on administering retirement plan eligibility, loans, and account maintenance for large employee populations. I manage high-volume inbound communications, coordinate with payroll, and perform detailed administrative tasks to ensure accurate plan tracking for thousands of employees.

I am a reliable team player with strong verbal communication, data-entry accuracy, and time-management skills demonstrated at QuikTrip Corporation and as a guest-facing ambassador at AHHA Tulsa. I hold a Bachelor of Science in Business Administration with a Marketing focus and consistently deliver high-quality, customer-centered service under pressure.

Experience

Work history, roles, and key accomplishments

AT

Guest Services Ambassador

AHHA Tulsa

Jul 2020 - Nov 2022 (2 years 4 months)

Served as front-line representative for AHHA Tulsa, selling admissions, merchandise and class tickets, informing visitors about exhibits, and providing discrete security and guest supervision to ensure safety and positive experiences.

Education

Degrees, certifications, and relevant coursework

Oklahoma State University logoOU

Oklahoma State University

Bachelor of Science in Business Administration, Marketing

Completed a Bachelor of Science in Business Administration with a focus on Marketing in Summer 2021.

Tech stack

Software and tools used professionally

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summwumm User - Retirement Specialist - QuikTrip Corporation | Himalayas