suman pandaram
@sumanpandaram
I build child-safety and age-assurance policy operations, scaling trust & safety quality with high-accuracy labeling and training.
IndiaWhat I'm looking for
I’m a Trust & Safety professional with 8+ years at ByteDance (TikTok), promoted from Content Moderator to Specialist to Quality Analyst (Child Safety) to Child Safety Specialist. I’ve built and led policy-tagging operations across 6 international markets, and I’m trusted to drive delivery trust through strong policy resolution and quality outcomes.
In my current focus on child safety and age-assurance methodology, I help AI systems judge user age more accurately by surfacing policy conflicts and ambiguous scenarios for clarification updates. I also run clarification and training sessions across markets, pairing ground-truth and labeling QA with policy-to-tag translation, and I’m recognized with multiple company awards for trust and policy delivery.
Experience
Work history, roles, and key accomplishments
Contribute to age-assessment methodology supporting child safety enforcement and improving how AI judges user age signals. Surface policy conflicts and run clarification/training sessions with vendor teams to align standards across markets.
Reviewed content for child safety policy violations, tracked emerging harmful trends, and escalated findings to team leadership. Flagged ambiguous policy scenarios and mentored reviewers through targeted coaching sessions while maintaining production allocation.
Led policy-tagging and quality operations as a Site and Market POC/Trainer across Romania, Brazil, Russia, India, Bangladesh, and North America. Ran video/account quality tagging initiatives and closed the EURL project at 99% tagging accuracy while training and certifying in-house and vendor staff.
Reviewed and labeled content for policy violations and flagged dangerous emerging trends for policy team visibility. Helped build tagging accuracy and policy fluency used for promotion within the first year.
Executive Video Auditor
TogetU MediaTech
Jun 2018 - Apr 2019 (10 months)
Rated and tagged video content on a 100-point quality scale to support platform content ranking in a pre-AI-assisted review environment. Trained new joiners on content evaluation/tagging standards and supported policy optimization initiatives.
Production Assistant
Saptam International
Jul 2017 - Jan 2018 (6 months)
Scouted and secured shoot locations by negotiating rates and availability with vendors and property owners. Conducted prop and location recce to support production planning and wrote blog content for a Japanese audience.
Education
Degrees, certifications, and relevant coursework
Coursera
Introduction to Data Analytics, Data Analytics
2023 -
Completed Introduction to Data Analytics on Coursera in 2023.
ByteDance
Certified Trainer (In-house & Vendor), Training
2021 -
Certified as an in-house and vendor trainer at ByteDance in 2021.
YMCA, New Delhi
PG Diploma in Documentary Filmmaking, Documentary Filmmaking
2017 -
Completed a PG Diploma in Documentary Filmmaking at YMCA, New Delhi in 2017.
Delhi University
BA (Hons) History, History
2015 -
Earned a BA (Hons) in History from Delhi University in 2015.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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