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Praveen Patel

@praveenpatel1

Trust & Safety and AI training specialist improving model and human decision quality.

India
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What I'm looking for

I seek roles where I can lead Trust & Safety and AI training programs, drive data‑driven quality improvements, mentor teams, and collaborate cross‑functionally to reduce harm while preserving user experience.

I am a Trust & Safety and AI training specialist with 8+ years improving human and model decision quality across US, EU, and APAC. I design prompt–response pairs, conversation flows, and evaluation rubrics; curate and label datasets; run human‑in‑the‑loop feedback loops; and perform rigorous factuality checks, tone/style alignment, and iterative error segmentation to raise LLM and speech/NLP accuracy while reducing harmful content exposure.

I have led multi‑BPO governance, built Power BI/SQL dashboards for drift detection, and structured training and policy enablement for large moderator and QA populations. Notable results include lifting pre‑appeal accuracy from 73.54% to 85% and sustaining 98–99% post‑appeal accuracy, doubling AI detection rates through improved labeling, and earning multiple special contribution awards for Trust & Safety initiatives.

Experience

Work history, roles, and key accomplishments

BL

QA Subject Matter Expert

Bytedance India Pvt. Ltd.

May 2022 - Jul 2024 (2 years 2 months)

Led RCAs and deployed decision-tree fixes that reduced mis-moderation and improved policy enforcement accuracy across scale, while coordinating with Policy and Communications on escalations and calibrations.

BL

QA Specialist

Bytedance India Pvt. Ltd.

Jan 2020 - Apr 2022 (2 years 3 months)

Reviewed sensitive content with high accuracy, ran sampling reviews and feedback loops, and supported labeling policy optimization and vendor policy cascading during rapid scale-up.

Education

Degrees, certifications, and relevant coursework

GT

G.S.S. College of Commerce & Economics, Thane

Bachelor of Commerce, Commerce

Grade: 72%

Completed Bachelor of Commerce with 72% focusing on commerce and economics coursework.

NT

N.K.T.T. College of Commerce & Economics, Thane

Higher Secondary Certificate (HSC), Commerce

Grade: 68%

Completed Higher Secondary Certificate (HSC) in Commerce with 68%.

ST

St. Xavier's English High School, Thane

Secondary School Certificate (SSC), General Secondary Education

Grade: 73%

Completed Secondary School Certificate (SSC) with 73%.

Tech stack

Software and tools used professionally

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Praveen Patel - Trust & Safety Specialist - Bytedance India Pvt. Ltd. | Himalayas