Sukrutha Ravikanthi
@sukrutharavikanthi
Business Analyst with expertise in AI and process improvement.
What I'm looking for
I am a Business Analyst with over 4 years of IT experience, specializing in enhancing business processes and managing software releases through Identity and Access Management (IAM) services using OKTA. My background includes project management, data analysis, and documentation, where I have demonstrated proficiency in collaborating with cross-functional teams to deliver impactful business solutions. Recently, I integrated Artificial Intelligence (AI) solutions to optimize workflows and enhance data-driven decision-making.
At PrimaSolv Inc., I led the development and improvement of business processes by analyzing organizational needs and addressing gaps in operational workflows. I directed major software release cycles, ensuring adherence to timelines and quality standards. My role involved providing operational support for IAM services, conducting data analysis using Tableau and SQL, and integrating AI-driven tools to automate data extraction and analysis. My efforts have significantly reduced manual effort and improved accuracy in reporting, showcasing my commitment to driving efficiency and innovation.
Experience
Work history, roles, and key accomplishments
Business Analyst
PrimaSolv Inc.
Mar 2021 - Present (4 years 3 months)
Led the development and improvement of business processes, managing software releases and providing operational support for IAM services using OKTA. Conducted data analysis with Tableau and SQL, integrating AI-driven tools to enhance reporting accuracy and decision-making.
Junior Programmer Analyst
Almit Services Inc.
Aug 2020 - Mar 2021 (7 months)
Designed and implemented a .NET Core C# application within the Azure Cloud Framework. Developed SQL Server database components and utilized Agile methodologies to manage project deliverables and ensure quality.
Customer Service Associate
Amazon Development Center
Aug 2014 - Dec 2014 (4 months)
Provided technical support for Kindle devices, resolving complex issues and enhancing user experience. Conducted root cause analysis and collaborated with teams to optimize delivery operations.
Education
Degrees, certifications, and relevant coursework
Chicago State University
Master of Science, Computer Science
2019 - 2020
Grade: 3.87
Pursued a Master of Science in Computer Science, focusing on advanced computing concepts and technologies. Achieved a GPA of 3.87, demonstrating strong academic performance and understanding of the subject matter.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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