Open to opportunities

sujeev Garlapati

@sujeevgarlapati

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IT Infrastructure Support Engineer skilled in Windows, Linux, Azure, automation, and enterprise reliability.

Ireland

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What I'm looking for

I am seeking a hands-on infrastructure/cloud role where I can ensure operational reliability, automate routine tasks, and grow in cloud and platform engineering.

I am an IT Infrastructure Support Engineer with 4+ years' experience supporting Windows, Linux, and Azure hybrid environments in ITIL-aligned organizations. I deliver reliable enterprise support under SLA requirements, managing Active Directory, Microsoft 365, Hyper-V, Citrix, Veeam backups, networking, PKI, patching and automation using PowerShell and Bash.

My background includes hands-on experience with virtualization, disaster recovery, cloud foundational services, containerization, and infrastructure-as-code. I focus on operational stability, incident and change management through ServiceNow/Jira, and continuous improvement via scripting and automation to reduce toil and improve uptime.

Experience

Work history, roles, and key accomplishments

Current

IT Operations & Systems Support Engineer

Current

Provincial

Jun 2025 - Present (7 months)

Provide enterprise support for Windows Server, Windows 10/11, Microsoft 365 and Azure hybrid environments, managing AD/Azure AD, PKI, Hyper-V clusters and Citrix to ensure SLA compliance and service reliability.

Windows Server Active Directory Azure Hyper V Citrix PowerShell ServiceNow

DevOps Engineer Trainee

Cloud Nation

Sep 2024 - May 2025 (8 months)

Supported Linux servers and hybrid Azure infrastructure, assisted CI/CD deployments and provisioning on Azure VMs, and implemented IAM, PKI support and automation to improve system uptime.

Linux Azure CI CD BASH IAM PKI Monitoring Automation

Cloud Support Engineer

Cognisive Corporate Solutions Pvt Ltd

Sep 2020 - Jan 2023 (2 years 4 months)

Delivered 24/7 operational support for Linux and hybrid Azure environments, supported containerized workloads with Docker/Kubernetes, and maintained infrastructure with Terraform and ARM templates for consistency and DR readiness.