Josh Lister
@joshlister
Product-focused professional with over 10 years of experience.
What I'm looking for
I am a product-focused professional with over 10 years of experience leading cross-functional teams to deliver innovative Account-to-Account (A2A) payment and open banking solutions. My expertise lies in developing strategic go-to-market roadmaps, managing API integrations, and optimizing digital payment user experiences while ensuring regulatory compliance.
Throughout my career, I have collaborated with major financial institutions and payment service providers to drive product excellence and commercial success through a consultative, customer-centric approach. At Token.io, I led the development of A2A payment connectivity solutions, enhancing transaction success rates by 18% and reducing customer drop-off rates by 15% through user-centric design.
Experience
Work history, roles, and key accomplishments
Product Manager
Token.io
Jul 2022 - Present (2 years 11 months)
Led the development of A2A payment connectivity solutions, enhancing open banking infrastructure and improving transaction success rates by 18%. Designed a bank selection UI for A2A checkout, reducing customer drop-off rates by 15%. Collaborated with teams to define API specifications and conducted market research to optimize user journeys.
Product Owner
Bink
Feb 2021 - Jun 2022 (1 year 4 months)
Led the development of an external API solution, creating technical specifications that reduced system call volume by 20%. Managed cross-functional projects using agile methodologies and authored API documentation to support integration. Collaborated with sales to commercialize new features.
Senior Business Analyst
Nedbank
Oct 2017 - Dec 2020 (3 years 2 months)
Managed the migration of the trade booking system to the Front Arena platform using agile practices. Redesigned the trade management process, improving system performance by 25% through continuous improvement and collaboration with diverse teams.
Senior Business Analyst
Entelect Software
Oct 2014 - Oct 2017 (2 years 11 months)
Managed the migration of the trade booking system to the Front Arena platform using agile practices. Redesigned the trade management process, improving system performance by 25% through iterative feedback and collaboration with teams.
Education
Degrees, certifications, and relevant coursework
University of Pretoria
Bachelor of Commerce, Information Systems
Availability
Location
Authorized to work in
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