I've supported enterprise infrastructure for DXC Technology's Zurich project, monitoring server and application performance with Axibase Enterprise Reporter and maintaining high availability.
I resolved ServiceNow incidents and service requests within SLA, managed P1 incidents, performed root cause analysis, and supported Active Directory access provisioning. I also configured Nagios services, groups, and plugins across Windows, Linux, and Unix environments.
I've contributed to data center migrations, automated monitoring reports with PowerShell, and maintained operational and audit documentation for client review.
Currently at Mphasis as a Delv Senior Software Engineer, I identify, assess, and track system and application vulnerabilities, helping IT teams prioritize remediation, patching, and risk reduction.
