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FAIZAN ALAMGIR

@faizanalamgir

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Dedicated infrastructure engineer with over 10 years of experience.

India

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What I'm looking for

I am looking for a role that offers opportunities for growth and collaboration in cloud infrastructure and automation.

I am an experienced Infrastructure Engineer with over 10 years of expertise in optimizing enterprise-level environments at BNY Mellon Technology Private Ltd. My focus has been on automating deployment and configuration tasks using Ansible, which has significantly reduced manual effort by 60% and enhanced deployment consistency. I have a proven track record of maintaining high availability and performance of critical systems while driving operational efficiency.

My experience includes managing Azure cloud infrastructure services, developing and automating APIs, and implementing monitoring integrations with tools like New Relic. I have successfully created and maintained Elasticsearch pipelines for data ingestion and normalization, improving data availability and search efficiency. I am also certified in ITIL and Azure, which complements my solid understanding of infrastructure management.

Experience

Work history, roles, and key accomplishments

Infrastructure Engineer

BNY Mellon Technology Private Ltd

Feb 2021 - Feb 2022 (1 year)

Dedicated Infrastructure Engineer with over 10 years of experience in optimizing enterprise-level environments. Expertise in automating deployment and configuration tasks using Ansible, managing Azure cloud infrastructure, and implementing monitoring solutions for critical applications. Proven ability to enhance operational efficiency and maintain high availability of systems.

Ansible Azure Cloud Services API Development New Relic Elasticsearch ITIL Automation Monitoring Incident Management

Senior Application Support Analyst

BNY Mellon Technology Private Ltd

Jan 2021 - Jan 2022 (1 year)

Responded to and resolved production incidents involving Oracle/MySQL databases and Linux servers. Optimized database queries and server configurations to improve application performance. Collaborated with development teams to troubleshoot issues and implemented monitoring scripts for system performance.

Oracle MySQL Linux Monitoring Incident Management Automation Shell Scripting Performance Tuning ServiceNow

Senior Application Support Analyst

Tata Consultancy Services

Jul 2013 - May 2017 (3 years 10 months)

Coordinated client needs and enhancements, facilitating Major Incident Management calls and delivering root cause analysis reports. Investigated and resolved complex technical issues, collaborating with development teams to troubleshoot application issues in production and UAT environments.

Incident Management Root Cause Analysis Troubleshooting Change Management UAT Scripting

Education

Degrees, certifications, and relevant coursework

SRM University

Bachelor of Technology, Electrical and Electronics Engineering

B.Tech in Electrical and Electronics Engineering (EEE) from SRM University, focusing on the principles of electrical engineering and electronics, and their applications in various fields.