Kiran Pathrabe
@kiranpathrabe
Monitoring Engineer with 4+ years in OpsRamp, BMC Helix & TrueSight, focused on monitoring, automation, observability and SRE.
IndiaWhat I'm looking for
At Wipro Technologies, I administer and support OpsRamp and BMC Helix monitoring platforms, onboarding infrastructure, cloud, database, and application monitoring requirements.
I configure monitoring policies, gateways, credentials, alert and event policies, dashboards, reports, and runbooks. I also integrate monitoring environments with ServiceNow, Azure, AWS, SNMP, VMware, and Nutanix while supporting Windows and Linux agents.
Across Wipro, Cognizant, Goldman Sachs, and DXC Technology, I’ve supported enterprise monitoring, incident management, production operations, and technical troubleshooting. I’m an OpsRamp Implementation Expert Certified Professional recognised for operational excellence, knowledge sharing, and mentoring.
Experience
Work history, roles, and key accomplishments
Administer and support OpsRamp and BMC Helix monitoring platforms, including client onboarding, monitoring setup, and integrations with ServiceNow and Azure. Configure alert policies, dashboards, and runbooks while troubleshooting issues and coordinating with vendors.
Supported enterprise monitoring operations and administration, including gathering requirements, preparing documentation, and configuring client onboarding. Performed troubleshooting and coordinated escalations with tool support teams.
Supported enterprise infrastructure monitoring and incident management activities. Collaborated with technology teams for issue resolution and performed system health monitoring and production support.
Provided Windows troubleshooting and technical support, performed server compliance checks and patch management, and supported application deployment and incident resolution processes.
Education
Degrees, certifications, and relevant coursework
Chhattisgarh Swami Vivekanand Technical University
Bachelor of Engineering, Information Technology
Bachelor of Engineering in Information Technology from Chhattisgarh Swami Vivekanand Technical University, completed in 2015.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Skills
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