Sueda Selmanaj

As an IPTV Specialist, I manage, configure, and monitor IPTV platforms and television broadcasting infrastructure over IP networks. I work with HLS, DASH, and IGMP streaming protocols to support stable service delivery.

I diagnose and resolve technical issues and monitor network infrastructure to help maintain service continuity and streaming quality. I also collaborate with technical teams to analyze and resolve service issues.

In my 2025 Help Desk Specialist role, I supported customers with network and internet service issues. I also configured network devices and assisted with software installation and configuration.

I completed a CCNA course and NOC training at my current company. I’m pursuing a Master of Science in Information Security at the Faculty of Economics, University of Tirana, and am motivated to develop further in network administration, information security, and technological infrastructure.