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Sudip DuttaSD
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Sudip Dutta

@sudipdutta

Data-driven Google Ads troubleshooting and analytics professional focused on automation, dashboards, and issue resolution speed.

India
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What I'm looking for

I’m looking for a role where I can troubleshoot digital advertising operations while turning data into actionable dashboards. I want to automate reporting, collaborate with cross-functional teams, and continuously improve reliability, insights, and performance.

I’m a Process Executive and Google Ads Technical Troubleshooting Expert who solves complex platform and campaign delivery issues across enterprise advertising accounts. I coordinate with global engineering teams to remediate defects while maintaining 99% service availability, and I’ve reduced average issue resolution timelines by 25% through structured troubleshooting, escalation management, and root-cause documentation.

I also bring strong analytics and reporting capabilities, building automated workflows that cut manual reporting by 40% and strengthening decision-making with trend analysis, KPI dashboards, and data visualization. Through roles in regional sales strategy and SAP/UAT validation work, I’ve supported UAT readiness, improved customer retention outcomes by 11%, and increased cross-sell/upsell adoption by 15% using clear insights and performance-driven stakeholder alignment.

Experience

Work history, roles, and key accomplishments

Cognizant logoCO

Process Executive – Google Ads

May 2025 - Feb 2026 (9 months)

Resolved complex Google Ads technical issues across global enterprise client accounts, reducing average issue resolution timelines by 25% through structured troubleshooting and escalation management. Coordinated with engineering teams to remediate platform defects, maintaining 99% service availability, and automated reporting workflows to cut manual reporting by 40%.

QC

Marketing Office Executive

Apr 2023 - Mar 2024 (11 months)

Directed regional sales strategy execution across territories, contributing to a 15% market share increase in targeted segments through coordinated planning and stakeholder alignment. Built UAT test cases and validated SAP PRD enhancements for procurement and sales workflows, and improved customer retention outcomes by 11% via structured campaign and trend analysis.

Education

Degrees, certifications, and relevant coursework

Kolhan University logoKU

Kolhan University

Bachelor of Commerce (Hons), Commerce

2018 - 2021

Completed a Bachelor of Commerce (Hons) at Kolhan University from 2018 to 2021.

Tech stack

Software and tools used professionally

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