At HCA Healthcare, I analyze patient engagement, appointment utilization, and care access data to support patient care coordination and healthcare operations. My work has contributed to increased patient portal adoption and participation in care programs.
I also evaluate patient care workflows and administrative processes to identify automation opportunities. I’ve contributed to reducing manual operational activities and improving care coordination efficiency.
Previously, as a Business Analyst at MG Motors, I analyzed vehicle booking and sales data and maintained Tableau dashboards for operational and customer metrics. I also supported improvements to vehicle order fulfillment and the online booking experience.
