Miral Gala

I am a Business Systems Analyst with 5+ years supporting enterprise technology initiatives across operations, workforce planning, and system integration. I translate operational needs into scalable system solutions and ensure alignment across Business, Technology, and Integration teams.

I have led end-to-end product development efforts, including Hyundai’s Charging Management System, defining 100+ business requirements, coordinating multiple vendors, and delivering a platform adopted by over 10,000 users. I combine Agile delivery with disciplined documentation to drive predictable outcomes.

My analytical work includes SQL-based data validation, automated reporting, and executive Tableau dashboards that reduced reporting time and improved decision-making. I have driven multimillion-dollar cost savings through competitive benchmarking and process optimization.

I collaborate across stakeholders to design KPIs, manage UAT, and implement measurement frameworks that improve transparency and operational efficiency. I seek roles where I can apply analytics, product thinking, and process design to deliver measurable business impact.