At Cigna Healthcare, I analyze requirements for enterprise healthcare applications and document claims, provider management, and member enrollment workflows. My work includes SQL queries and Power BI dashboards for operational reporting, as well as documenting HL7/FHIR interface requirements.
At Max Healthcare, I analyzed hospital workflows and operational data, and built Tableau dashboards for patient volumes and departmental KPIs. In a healthcare claims process optimization project, I helped redesign workflows and automate repetitive processes, improving claims processing efficiency by 22%.
