At Federal University Otuoke, I improved administrative workflow efficiency by 20% through structured recordkeeping, correspondence tracking, and task coordination. I maintained attendance documentation and correspondence registers, and organized administrative documents to support accessible records and daily office operations.
I also built workflow automation projects for appointment scheduling, lead qualification, and client onboarding using Make, Zapier, and Google Workspace tools. These projects connected form submissions with calendars and spreadsheets, and automated notifications and follow-ups.
