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Subhradeep Ghosh

@subhradeepghosh

Telecaller and System Operator at Jaiswal Enterprise handling 100 customer calls a day and keeping accurate service records.

India

Message

What I'm looking for

I’m seeking a customer support role in a fast-paced, metrics-driven environment where I can bring reliability, attention to detail, and a customer-first approach.

At Jaiswal Enterprise, I handle inbound and outbound customer calls, resolving inquiries while maintaining professionalism and accuracy under time pressure.

I maintain detailed records of customer interactions and issue resolutions across internal systems, supporting consistent follow-up and reliable data.

As a Sales Officer at HDB Financial Services, I managed customer documentation and coordinated with internal teams to process applications accurately and on time.

I also built customer relationships through professional follow-up. I have working knowledge of MS Excel, MS Word, and Tally ERP, and I’m pursuing a certification in SAP FICO.

Experience

Work history, roles, and key accomplishments

Current

Telecaller & System Operator

Current

Jaiswal Enterprise

Nov 2020 - Present (5 years 11 months)

Handled 100 inbound and outbound customer calls per day, resolving inquiries and maintaining accurate records. Managed multiple customer conversations per shift while meeting service and turnaround expectations.

Customer Support Issue Resolution Telecalling Data Entry Excel Microsoft Word Tally ERP Multilingual Communication

Sales Officer

HDB Financial Services

Mar 2020 - Jul 2020 (4 months)

Managed end-to-end customer documentation and coordinated with internal teams to process applications accurately and on time. Built customer relationships through consistent, professional follow-up communication.

Customer Documentation Coordination Follow up Communications Customer Relationship Management