Hasmukh Giri
@hasmukhgiri
Telecaller focused on customer follow-up, accurate records, and collection targets.
What I'm looking for
I’m a Telecaller with experience across customer follow-ups, payment status tracking, and maintaining accurate call and interaction records. I’ve worked to ensure timely reminders and documentation follow-ups to support client satisfaction and team collection targets.
From assisting customers with loan and EMI-related inquiries to conducting verification calls for beneficiaries under government schemes, I’m focused on clear communication, problem solving, and updating data for monitoring and reporting. I bring strong time management, target achievement, and customer service customer handling skills, including MS Excel and basic computer knowledge.
Experience
Work history, roles, and key accomplishments
Telecaller
Haqdarshak Empowerment Solutions Pvt. Ltd.
May 2024 - Present (2 years 2 months)
Conducts verification calls to confirm beneficiaries received benefits under various government schemes. Maintains detailed interaction records and updates data in the system for monitoring and reporting while working from home.
Telecaller
HDB Financial Services
Feb 2024 - Apr 2024 (2 months)
Assisted customers with loan and EMI-related inquiries over the phone and followed up with clients for payment reminders and documentation. Maintained call records and contributed to team collection targets.
Telecaller
Astute Management Company
Jan 2023 - Jan 2024 (1 year)
Maintained accurate customer interaction and payment status records and ensured timely follow-ups to achieve monthly collection targets. Handled customer records and supported client satisfaction through consistent outreach.
Education
Degrees, certifications, and relevant coursework
Bhakta Kavi Narsinh Mehta University, Junagadh
Bachelor of Arts (Gujarati), Gujarati
Completed a Bachelor of Arts in Gujarati from Bhakta Kavi Narsinh Mehta University, Junagadh in 2024.
Gujarat Vocational Training Institute (VTI), Jafrabad – GHCL
Vocational Training Program, Vocational Training
Completed vocational training at Gujarat Vocational Training Institute (VTI), Jafrabad – GHCL in 2023.
Gujarat Secondary and Higher Secondary Education Board (12th)
Higher Secondary Certificate (12th), Higher Secondary Education
Grade: 58.85%
Completed the 12th (Higher Secondary) education from the Gujarat Secondary and Higher Secondary Education Board with a percentage of 58.85%.
Gujarat Secondary Education Board (10th)
Secondary School Certificate (10th), Secondary Education
Grade: 57.33%
Completed the 10th (Secondary) education from the Gujarat Secondary Education Board with a percentage of 57.33%.
Availability
Location
Authorized to work in
Salary expectations
Job categories
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