Stirling Satterwhite
@stirlingsatterwhite
SharePoint Online Administrator at Delta Solutions and Strategies who improved reporting accuracy from 82% to 95%.
United StatesWhat I'm looking for
At Delta Solutions and Strategies, I administer and support a 500-user SharePoint environment, reducing ticket resolution time by 25%. I also developed SPFx web parts and intranet solutions that improved functionality, usability, and user experience by 25%.
I built Power Apps and automated workflows that reduced manual effort by 30%, and created Power BI reporting with automated data validation that raised reporting accuracy from 82% to 95%. I also prepared and integrated data from multiple sources to support analysis and decision-making.
Previously, as Lead Logistics Analyst at TJFACT/ SAWTST/ AGS, I led three analysts in generating and validating daily reports. I used Excel, Power BI, and SQL to present insights and forecast trends, and improved reporting accuracy by 20% using SQL queries.
Experience
Work history, roles, and key accomplishments
PowerApps Data Analyst Contractor
Delta Solutions and Strategies
Apr 2024 - Present (2 years 6 months)
Administered and supported a 500-user SharePoint environment, reducing ticket resolution time by 25% through proactive support and platform maintenance. Designed and developed custom SPFx web parts and intranet solutions using HTML, CSS, and JavaScript to improve site functionality and user experience by 25%.
Lead Logistics Analyst
TJFACT/ SAWTST/ AGS
Nov 2012 - Mar 2024 (11 years 4 months)
Led a team of 3 analysts in generating and validating daily reports, ensuring data integrity and compliance with logistics requirements. Optimized logistics operations through report analysis, enhancing supply efficiency by leveraging complex data research and trend analysis.
Electronic Data Interchange Support Specialist
Feb 2012 - Nov 2012 (9 months)
Resolved customer issues and ensured clear documentation, achieving a 12% increase in customer satisfaction. Improved account security by 10% via regular password resets and efficient issue updates, and escalated complex technical problems to senior professionals.
Served as Team Lead, monitoring calls and delivering feedback to sales associates on refining sales techniques and achieving sales and service objectives. Resolved customer inquiries regarding billing, product services, and order status to enhance overall customer satisfaction.
Education
Degrees, certifications, and relevant coursework
University of South Carolina
Lean Six Sigma, Lean Six Sigma
Completed Lean Six Sigma training at the University of South Carolina.
University of South Carolina
PMP 6 Plus Agile, Project Management
Completed PMP 6 Plus Agile training at the University of South Carolina.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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