Open to opportunities

Patrice Smith

@patricesmith

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Accomplished IT professional specializing in SharePoint administration.

United States

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What I'm looking for

I seek a role that fosters innovation and collaboration, with opportunities for growth.

I am an accomplished IT professional with a proven track record in overseeing and delivering high-performance technology projects. My expertise lies in assisting clients throughout the development, administration, and implementation phases of cloud technology strategies and solutions, particularly in SharePoint environments.

In my current role as a SharePoint Administrator at MBO Partners, I have successfully managed SharePoint site collections, enforced governance policies, and designed custom solutions that enhance organizational workflows. Notably, I led a migration project that transferred 2 TB of data and onboarded 1500 users to SharePoint Online, resulting in a 25% reduction in hosting costs.

With a strong foundation in technical support and user training, I have consistently improved adoption rates and reduced support tickets. My commitment to optimizing SharePoint performance and ensuring compliance with organizational standards has been a key factor in my success.

Experience

Work history, roles, and key accomplishments

Current

SharePoint Administrator

Current

MBO Partners

Jun 2022 - Present (2 years 11 months)

Administered SharePoint environments, ensuring compliance with governance policies and enhancing workflows. Led a migration project to SharePoint Online, transferring 2 TB of data and onboarding 1500 users, reducing hosting costs by 25%. Developed custom solutions using PowerShell and Power Automate, and conducted end-user training to improve adoption rates.

Power Automate PowerShell Migration Solutions User Training Workflow Design Governance Performance Optimization Site Collection Management

IT Specialist – SharePoint Support

Wells Fargo

Feb 2015 - Jun 2022 (7 years 4 months)

Provided tier-2 and tier-3 support for SharePoint, managing site collections and workflows. Planned and executed updates and migrations, ensuring system reliability. Improved system uptime by implementing automated monitoring tools, achieving a 40% reduction in downtime.

SharePoint Incident Management Workflow Design User Training Performance Monitoring Technical Documentation

Junior SharePoint Administrator

Wachovia

Oct 2013 - Feb 2015 (1 year 4 months)

Supported senior administrators in deploying SharePoint servers and services. Provided technical support and training to end-users, and administered site collections. Assisted in migrating content and users to updated SharePoint platforms, enhancing accessibility and compliance.

User Support Technical Training Documentation Collaboration Tools Integration

Education

Degrees, certifications, and relevant coursework

University of North Carolina at Charlotte

Bachelor of Science, Information Technology

2005 - 2009

Bachelor of Science in Information Technology, focusing on the principles and practices of information technology, including systems analysis, design, and implementation.