Elena Navarro

I am a bilingual (English/Spanish) medical records and document technician with years of hands-on experience in hospital and clinic environments. I specialize in charge entry, chart abstraction, scanning, indexing, and EHR document exchange between systems.

At Saint Agnes Hospital I process missing visit slips, verify insurance and patient information, enter payments, and perform quality-assurance audits of patient records. I routinely export/import documents across multiple EHRs and prepare continuity-of-care records between Athena and Epic.

Earlier roles in family support and front-office settings strengthened my clerical, customer-service, and outreach skills, including recruiting and registering families, completing health histories, and translating for Spanish-speaking clients. I have trained new colleagues and supported release-of-information workflows using Visage and Ambria.

I hold ICD-9/ICD-10 certification and coursework in Early Childhood Education and Human Development, and I work comfortably with WordPerfect, Excel, and multiple Windows operating systems. I bring reliability, attention to detail, and a commitment to serving diverse communities.