Open to opportunities

Steven Sample

@stevensample

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Executive HR leader driving enterprise talent, culture, and compliance to improve performance.

United States

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What I'm looking for

I’m looking for a senior People/HR role where I can align talent, culture, and compliance to drive measurable execution. I want to improve processes, embrace HR technology thoughtfully, and partner with leadership to deliver meaningful, people-first change.

I’m an experienced HR leader who believes strong businesses start with strong people. I focus on building strategies that create workplaces where people and business thrive together, from hiring and talent development to compensation, benefits, and HR technology.

As Chief People Officer (April 2025–present), I lead enterprise HR strategy for a wealth management firm, aligning talent, culture, and compliance to drive advisor performance and long-term growth. I introduced OKR goal setting with the executive team, completed HR database updates during an ADP-to-Workday transition, and partnered with C-suite leaders to build a strategic HR roadmap through 2028.

In my prior Director & Head of HR role (September 2021–March 2025) at Lotte Global Logistics N. America, I reimagined HR processes across the enterprise while serving as an Executive Team partner. I led HRIS vendor evaluation and implementation (Paycor), used MS Power BI for automation, improved health insurance economics, rolled out OKR-aligned performance practices, and redesigned compensation to better match the US market.

Earlier, as a Sr. HR Business Consultant at Baylor Scott & White Health, I served senior executives across business units—driving compensation design, talent management, and talent acquisition. I’ve repeatedly improved engagement, built KPI-driven people dashboards, strengthened internal equity, and led complex HR work streams through acquisitions and organizational change.

Experience

Work history, roles, and key accomplishments

Current

Chief People Officer

Current

Level Four Group

Apr 2025 - Present (1 year 2 months)

Led enterprise HR strategy for a wealth management firm (approx. $14B AUM) to align talent, culture, and compliance and support advisor performance and client trust. Introduced OKRs, completed HR database updates for an ADP to Workday transition, shifted advisor commissions to monthly starting in 2026, and revamped the advisor recruiting team to improve accountability and execution.

HR strategy OKRs HR Analytics Talent Development Talent Acquisition Change Management Strategic Workforce Planning

Director & Head of HR

Lotte Global Logistics N. America (LGLNA)

Sep 2021 - Mar 2025 (3 years 6 months)

Established and reimagined enterprise HR processes for LGLNA as it scaled toward a fully realized 3PL (approx. $200M revenue). Coordinated executive recruiting, led an HRIS RFP and Paycor implementation with MS Power BI automation, renegotiated health insurance rates saving $330k (2021–2022), and introduced OKR-aligned performance management, KPI people dashboards, and a compensation structure red

HRIS Implementation Paycor Power BI OKRs Compensation Structures Workforce Analytics Talent Acquisition Organizational Design Employee Training

Senior HR Business Consultant

Baylor Scott & White Health

Feb 2017 - Aug 2021 (4 years 6 months)

Served as an HR business partner to senior executive leaders across multiple departments, improving enterprise engagement and HR service impact. Delivered increases to engagement scores via coaching and structured engagement initiatives, improved HR service internal satisfaction from the mid-50s to the mid-70s within 12 months, ensured internal equity through Texas pay practice reviews, and led mu

HR Business Partnering Engagement Strategy Talent Acquisition Talent Management Coaching Process Improvement

Principle Consultant & Owner

The Alternative Board (TAB)

Jan 2016 - Jan 2017 (1 year)

Provided executive-level guidance on human resources strategy, planning, development, and execution for clients across multiple industries. Facilitated monthly business-owner boards focused on problem-solving, opportunity capitalization, and strategic planning.

Executive Coaching HR strategy Mentoring Organizational Development Stakeholder Management Business Partnership Continuous Improvement Strategic Planning

Director & Head of HR

Think Finance

Jan 2015 - Jan 2016 (1 year)

Defined and introduced HR strategy for a $308M lending-as-a-service enterprise, reimagining talent management for a 240-employee organization. Used Agile-inspired practices to increase leader-team interaction, redesigned performance management with coaching and strength-based check-ins, and built retention-focused incentive plans while aligning HR needs with IT structure in partnership with the CI

HR strategy Talent Management Performance Management Compensation Analysis HR Operations Organizational Design

Director of HR & HR Planning

Ericsson

Jan 2011 - Jan 2015 (4 years)

Led HR and HR planning as part of Ericsson’s Engagement Practices & Consulting and Customer Unit functions, managing enterprise talent, compensation planning, coaching, and KPI-driven best practices. Reduced turnover by 35% in the first year and by 50% in the second year through incentive/pay redesign and an engagement model, supported M&A onboarding for acquired consulting firms (each growing rev

Compensation Plan Design HR Transformation Employee Engagement Coaching RIF Management

Director of HR Talent Acquisition

Blue Cross Blue Shield of Texas, Illinois, New Mexico & OK

Jan 2002 - Jan 2011 (9 years)

Oversaw enterprise talent acquisition and HR business partnership across multiple functions while leading recruiting teams and HR transformation initiatives. Delivered $25M annual recurring cost savings by eliminating outsourcing and bringing on 450+ employees, reduced IT hiring costs by 65% YoY, introduced an automated candidate tracking system that increased candidate satisfaction by 75% and red

Talent Acquisition Workforce Management HR Transformation Outplacement Planning HR Analytics