Kesha User

Developed and oversaw recruiting strategy, performance feedback cycles, and onboarding to support organizational growth and retention. Led HR technology integrations, total rewards administration, and talent development/compensation benchmarking while ensuring legal compliance.

Conducted an HR operations assessment and led remediation, standardization, and optimization of HR policies, processes, and practices to improve compliance, operational efficiency, and service delivery.

Provided HR consulting, including talent management and onboarding strategy to address elevated attrition and support employee growth. Also served in fractional HR leadership by remediating, standardizing, and optimizing HR policies, processes, and practices.

Partnered with the CIO on technology workforce assessment and supported major infrastructure rollouts through engineering org restructure, hiring, and upskilling. Led multi-location HR Business Partner alignment, succession/career pathing frameworks, and sensitive employee relations through investigations and leadership training.

Partnered with business operations leadership to execute business and resourcing deliverables for a new brokerage division. Trained recruiters on an applicant tracking system to improve data accuracy.

Owned full life cycle talent acquisition for technology hires and developed recruiting strategy based on labor market conditions and competitor intelligence. Created a diversity program for high school students to promote learning opportunities for women in technology.

Redesigned private banking training program content to improve learning measures and long-term participant performance. Prepared cost-benefit analysis for sales leadership and supported transitioning junior advisors to wealth management teams.

Earned a master's degree in Human Resources Management & Development from New York University.

Grade: Magna Cum Laude

Earned a bachelor's degree in Communications from the University of Massachusetts Amherst (Magna Cum Laude).