Sameer Khan

I am an experienced team leader with deep expertise in U.S. health insurance and claims auditing. I have managed extensive portfolios and driven business development while overseeing day-to-day operations.

At Cognizant I act as a client relationship manager, handling direct communication with USA clients, providers, intermediaries, and stakeholders while ensuring my team delivers timely, high-quality results. I audit claims using CMS guidelines, adjudicate payments per company policy, and maintain efficient allocation to protect margins and meet budget commitments.

Earlier roles in technical support at Convergys and Amazon sharpened my problem-solving, documentation, and customer-support skills across international markets; I prepared pricing quotations for Avaya UC products and contact center solutions. I have led quality improvement projects, mentored new hires, and created process documentation to lift team performance.

I lead with a focus on process improvements, client-focused service, and developing teams to deliver accurate, compliant results.