stephen york
@stephenyork
Dedicated assistant manager with strong leadership and customer service skills.
What I'm looking for
I'm Stephen S. York, a dedicated professional with extensive experience in customer service and operational management. Over the past few years, I have honed my skills in various roles, including Assistant Manager at Cinemark, where I successfully managed daily operations and ensured high customer satisfaction. My ability to resolve customer concerns efficiently and implement health and safety measures has been pivotal in maintaining company standards.
Throughout my career, I have demonstrated strong leadership qualities by motivating team members and enhancing their skills through cross-training initiatives. My experience at Cinemark and Little Caesars Pizza has equipped me with a solid foundation in food safety, inventory management, and workflow efficiency. I am passionate about delivering exceptional service and creating a positive work environment that fosters teamwork and success.
Experience
Work history, roles, and key accomplishments
Assistant Manager
Cinemark
Dec 2023 - Oct 2024 (10 months)
Managed daily operations, ensuring seamless workflow and high customer satisfaction. Resolved customer concerns efficiently, maintaining company service standards. Conducted health and safety inspections and implemented corrective measures.
Employee
Cinemark
May 2022 - Dec 2023 (1 year 7 months)
Worked across various roles, including snack bar attendant, cashier, usher, and stock assistant. Ensured high-quality service at concession stands, handling food preparation and customer transactions. Assisted in weekly stock deliveries, and maintained clean and organized workspaces.
Crew Member
Little Caesars Pizza
Feb 2019 - May 2022 (3 years 3 months)
Prepared and cooked pizzas and menu items per company quality standards. Handled customer transactions and provided excellent service at the register. Maintained cleanliness and adhered to safety and sanitation protocols.
Education
Degrees, certifications, and relevant coursework
Torrance Adult School
General Educational Development, General Studies
Obtained a General Educational Development (GED) certificate. This credential demonstrates a strong foundation in core academic subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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