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Stephen Monahan

@stephenmonahan

Solutions Architect at MindArc advising retailers on AI and agentic commerce; previously replatformed Scentre Group’s invoice-to-pay solution.

Australia
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At MindArc, I provide strategic advisory and technical delivery for high-growth clients. I drove an approximately 40% retainer uplift across the enterprise account portfolio and advise retailers on AI and agentic commerce, leveraging Shopify data architecture.

At ScentreGroup, I led architecture for a lease payments replatforming for 11,000 retailers and $2.7 billion in yearly payments. The new Invoice to Pay solution improved auto-remittance reconciliation by 20%, and I co-designed its Stripe integration with Stripe professional services and HighRadius.

At King Living, I led the design, build, and launch of the US website and online outlet, including ERP-to-eCommerce data integration. I also delivered a 3DS checkout implementation and an AI-generated product imagery pipeline for the Outlet launch.

Earlier, I built UberEats’ partner technical advisory capability as its first TAM hire in ANZ and led the Coles integration from a 30-store pilot to a 500-store national rollout. At Doshii, I led integrations and introduced automated partner testing that reduced certification time from 12 weeks to 4 weeks.

Experience

Work history, roles, and key accomplishments

MI
Current

Account Manager

MindArc

Mar 2026 - Present (6 months)

Provided strategic advisory and technical delivery for high growth clients across a portfolio of ~600k. Drove retainer uplift of approximately 40% across enterprise account portfolio.

KL

Solutions Architect

King Living

Jun 2023 - Jun 2024 (1 year)

Architecture and Digital Platforms lead managing US Launch, Online Outlet Launch, and digital transformation projects. Delivered 3DS implementation across eCommerce checkout and an AI generated product imagery pipeline.

eBay logoEB

Integration Manager

Jun 2020 - Aug 2020 (2 months)

Short term contract supporting new partner technical onboarding.

UB

Senior Technical Account Manager

UberEats

Mar 2019 - Jun 2020 (1 year 3 months)

First TAM hire in ANZ market, building partner technical advisory capability from the ground up. Led the introduction of alcohol integrations and the Coles deal, taking it from a 30 store pilot to a 500 store national rollout.

UN

IT Business Partner

UNSW

Earlier experience as IT Business Partner at UNSW.

IW

Software Engineer

Interactive Webs

Earlier experience as Software Engineer at Interactive Webs.

ME

IT Project Manager

Mercer

Earlier experience as IT Project Manager at Mercer.

IBM logoIB

Business Analyst

Earlier experience as Business Analyst at IBM.

TripAdvisor logoTR

Technical Account Manager

Earlier experience as Technical Account Manager at TripAdvisor.

Education

Degrees, certifications, and relevant coursework

UW

University of Wollongong

Bachelor of Information & Communication Technology, Information & Communication Technology

Bachelor of Information & Communication Technology degree from the University of Wollongong.

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