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Sukumar Das

@sukumardas

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Solution Architect at Optus who improved API performance by 40% across 25+ critical endpoints.

Australia

Message

At Optus, I architected digital platforms integrating Amdocs CRM, Ordering System, and EPC. I improved API performance by 40% across 25+ critical endpoints using Couchbase caching and data fencing.

Earlier, I architected Vodafone Italy’s digital commerce platform and worked with Singtel on translating telecom requirements into AEM and Amdocs solutions. My work spans telecom BSS/OSS integrations, cloud-native architecture, and secure API-led platforms.

Experience

Work history, roles, and key accomplishments

Solution Architect/Designer

Optus

Dec 2021 - Aug 2026 (4 years 8 months)

Architected and delivered digital transformation initiatives for Australia's second-largest telecom operator, integrating digital platforms with Amdocs CRM, Ordering System, and EPC through robust API-driven architectures. Improved API performance by 40% across 25+ critical endpoints and reduced mid-journey drop-offs by 30%.

Amdocs CRM Amdocs Ordering System Amdocs EPC REST APIs AEM AWS Couchbase Dynatrace CI CD SAST DAST OAuth JWT SAML Terraform Jenkins Bamboo

Solution Architect

Vodafone Italy

Sep 2018 - Dec 2021 (3 years 3 months)

Architected Vodafone Italy's digital commerce platform with deep integration into Amdocs CRM, Ordering, and EPC. Implemented CI/CD pipelines achieving 95% test coverage and reducing regression defects by 60%.

Amdocs CRM Amdocs Ordering System Amdocs EPC AEM REST APIs CI CD Test Coverage Mentorship

Business Analyst Specialist

Singtel

Sep 2015 - Sep 2018 (3 years)

Worked closely with business and architecture teams to translate telecom requirements into AEM and Amdocs-based solutions. Facilitated workshops with 15+ stakeholder groups achieving 98% requirement approval.

Amdocs CRM Amdocs Ordering System Amdocs EPC AEM Requirements Analysis Stakeholder Management

Software Architect

Amdocs India Pvt Ltd

Jan 2007 - Jan 2015 (8 years)

Delivered full lifecycle architecture and development for enterprise telecom applications across global Tier-1 operators. Architected solutions deployed across 8 countries, supporting millions of subscribers.

Amdocs CRM Order Workflows Provisioning Architecture Multi Country Deployment