Stephen Laurore
@stephenlaurore
Business student passionate about customer experience, eager to help people feel confident with technology.
What I'm looking for
I’m a business student focused on creating great customer experiences. I enjoy working with people, solving problems, and staying calm under pressure—especially when customers need clear guidance and quick help.
In customer-facing roles, I help people quickly and efficiently during busy shifts, handle cash and transactions accurately, and keep things running smoothly with teamwork. I’ve learned to balance multiple tasks without losing focus or quality, while following cleanliness and safety standards.
I also manage social media accounts and create content to increase engagement, responding to messages and comments in a friendly, professional way. As a volunteer, I support kids and teens by staying patient and approachable, helping manage group activities, and stepping in to resolve issues while contributing to a positive environment.
Experience
Work history, roles, and key accomplishments
Boys & Girls Club Volunteer
Boys & Girls Club
Oct 2025 - Present (8 months)
Volunteered with kids and teens to keep them safe and engaged, helping run group activities and resolving issues while maintaining a positive, welcoming environment.
Social Media Manager
Boys & Girls Club
Nov 2024 - May 2025 (6 months)
Managed social media accounts and created content to increase engagement, responding to messages and comments professionally and adjusting content based on what people liked.
Education
Degrees, certifications, and relevant coursework
University of Massachusetts Lowell
Bachelor of Science in Business Administration, Finance
Pursuing a Bachelor of Science in Business Administration with a Finance focus, with an expected graduation in May 2028. Relevant coursework includes Financial Accounting, Managerial Accounting, and Microeconomics.
St. Johns, Florida
High School Diploma
Earned a High School Diploma in April 2024.
Availability
Location
Authorized to work in
Job categories
Skills
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