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Stephen Adegbite

@stephenadegbite

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IT Support Coordinator who streamlines operations through automation, coordination, and systems troubleshooting.

Nigeria

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What I'm looking for

I’m looking to coordinate IT support and projects, implement systems, and optimize workflows—partnering with teams that value problem-solving, clear communication, and automation-driven improvements.

I’m an IT Support Coordinator focused on keeping daily technology operations reliable, secure, and efficient. At Smile360 Dental Specialist, I oversee day-to-day IT support and drive process optimization to improve how teams work.

I manage Microsoft 365 administration—including accounts, onboarding, permissions, and access management—while supporting infrastructure and troubleshooting across hardware, software, networking, and user-related issues. I also coordinate procurement, setup, deployment, and maintenance of IT equipment, and maintain documentation for systems and support activities.

My troubleshooting strength has been recognized by my employer: I’ve won “Best Support Staff of the year” two times consecutively. I bring strong systems thinking, clear communication, and the ability to coordinate technical tasks efficiently in fast-paced environments.

Beyond support operations, I build automation-driven solutions to improve workflow efficiency and visibility. As a Freelance Automation Systems Solutions Specialist, I develop dashboards, monitoring systems, and process tools using React.js, JavaScript, HTML, and CSS, and I integrate frontend systems with APIs and backend services.

Experience

Work history, roles, and key accomplishments

Current

IT Support Coordinator

Current

Smile360 Dental Specialist

May 2023 - Present (3 years 2 months)

Oversee daily IT operations, including Microsoft 365 administration, infrastructure support, user management, and IT equipment deployment. Lead troubleshooting and process-optimization initiatives across the organization.

IT Operations Technical Support Infrastructure Support Troubleshooting Microsoft 365 Administration User Onboarding Access Management Deployment Process Optimization Automation Documentation

Current

Computer Technician & Repair Specialist

Current

Freelance

Jun 2017 - Present (9 years 1 month)

Diagnose, troubleshoot, and repair desktop and laptop hardware/software issues for clients. Provide system servicing, maintenance, upgrades, and component replacement with technical consultation and support.

Troubleshooting System Services Maintenance client support Technical Consulting Upgrades

Network Operations Officer

SpeedyLink Communications Limited

Apr 2022 - May 2023 (1 year 1 month)

Monitored network operations to ensure uninterrupted connectivity and stability. Diagnosed and resolved network-related issues and maintained company IT systems for reliable device operation.

Network Operations Network Troubleshooting Connectivity Support

Technical Support Officer

SpeedyLink Communications Limited

Apr 2022 - May 2023 (1 year 1 month)

Diagnosed and resolved hardware, software, and networking issues across the organization. Provided technical assistance to staff and helped maintain operational readiness of IT infrastructure.

Technical Support Troubleshooting Hardware Support Software support Networking support IT Infrastructure Support

IT Assistant

SpeedyLink Communications Limited

Apr 2022 - May 2023 (1 year 1 month)

Monitored network operations to ensure stable connectivity and resolved hardware, software, and networking issues. Assisted with maintaining company IT systems and supporting website management and staff technical needs.

Network Operations Troubleshooting Hardware Support Software support Networking support IT Systems Management Website Management Technical Support

IT Intern

Osun State Ministry of Innovation, Science and Technology

Mar 2018 - Aug 2018 (5 months)

Assisted the networking team with installation and troubleshooting of network equipment. Supported software development and website management tasks as part of enterprise IT operations exposure.

Network Troubleshooting Software Development Website Management Enterprise IT Operations

Technical Support Intern

Constantlink Computer Global Services

Jan 2017 - Dec 2017 (11 months)

Trained in computer hardware troubleshooting, maintenance, and repair, and assisted with software installation and diagnostics. Supported customer-facing technical repair operations and system servicing tasks.

hardware troubleshooting Maintenance And Repair Installation Diagnostics System Services Customer Facing Support

Automation Systems Solutions Specialist

Freelance

Designed and implemented automation-driven operational solutions to improve workflow efficiency, visibility, and task coordination. Built frontend monitoring and dashboard tools and integrated systems with APIs and backend services.