Open to opportunities

Stephany Monteiro da Paixao

@stephanymonteirodapa

Message

I keep executive, customer service, and administrative operations running smoothly across international environments.

Suriname

Message

What I'm looking for

I'm looking for a role where I can support leaders and customers, coordinate complex administrative operations, protect confidential information, and contribute to efficient day-to-day business operations.

I've supported executives, diplomats, business owners, and international clients for more than eight years, keeping complex schedules, financial administration, travel coordination, and confidential operations organized.

At the Embassy of Brazil in Suriname, I managed bilingual correspondence, protocol, financial records, payment processing, monthly reports, and diplomatic events. I also handled confidential paperwork, translated official documents, and supported local and foreign citizens from the front office.

More recently, I supported the owner of T-Magasinet in Sweden as a Family Associate and Personal Assistant, managing executive schedules, family logistics, vendor relationships, digital communications, social media, inventory, and product displays. At Evolution Gaming and Teleperformance, I provided high-pressure Dutch-market customer support while maintaining accurate CRM records, compliance, and data confidentiality.

I'm fluent in Dutch, Brazilian Portuguese, and English, and I bring a service-focused approach to executive support, customer relationships, financial transactions, sales, and day-to-day operational coordination.

Experience

Work history, roles, and key accomplishments

Family Associate & Personal Assistant

T-Magasinet

Nov 2024 - Oct 2025 (11 months)

Served as a trusted personal and administrative partner to the business owner, managing executive-level scheduling, lifestyle logistics, and vendor relations. Orchestrated domestic and business schedules, overseeing sensitive family and financial matters with discretion.

Executive Support Calendar Management Vendor Relations Confidentiality Social Media Strategy Inventory Management

Game Presenter - Dutch Market (TOTO)

Evolution Gaming

Mar 2024 - Nov 2024 (8 months)

Handled real-time customer engagement and support in a high-pressure, live-broadcast environment, representing a major brand with poise and confidence. Maintained flawless CRM records and adhered strictly to industry compliance and data protection guidelines.

Customer Engagement CRM Compliance Data Protection

Customer Service Representative - Dutch Market (MERCEDES BENZ)

Teleperformance

Feb 2023 - Nov 2023 (9 months)

Managed high-tier customer inquiries and proprietary technical requests within a global CRM system for an iconic luxury automotive brand. Handled sensitive account information and corporate data with a high standard of security and confidentiality.

Customer Service CRM Data Security Confidentiality Technical Support

Sales Associate

Boutique Mon Amour

May 2017 - Feb 2023 (5 years 9 months)

Provided high-end client service by educating customers on premium Brazilian fashion brands, fit, and style trends. Promoted exclusive Brazilian designer labels and managed digital customer experience and financial transactions.

Sales Client Services Visual Merchandising Social Media POS systems Cash Handling

Front Desk Agent

Hotel Queens

Oct 2022 - Jan 2023 (3 months)

Welcomed international guests, corporate clients, and dignitaries, managing luxury bookings and ensuring a seamless front-of-house experience.

Guest Relations Booking Management

Administrative Assistant

Embassy of Brazil

Aug 2016 - Jan 2023 (6 years 5 months)

Managed a high-volume workload of bilingual correspondence, protocol, and financial records. Assisted daily financial operations, coordinated diplomatic visits and events, and managed the front office with confidential paperwork.

Financial administration Event Coordination Protocols Translation Office Management