Open to opportunities

shunshine moon

@shunshinemoon

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Friendly, result-driven virtual assistant skilled in customer service, communication, and independent work.

Suriname

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What I'm looking for

I am seeking remote or freelance roles where I can provide excellent customer service, handle administrative tasks, and contribute independently to efficient operations.

I am a friendly, result-driven virtual assistant with a strong focus on delivering exceptional customer service and building positive relationships.

I have two years of freelance experience handling administration, customer service, translation, and appointment setting, with a track record of solving problems quickly and staying calm under pressure.

My key skills include service excellence, active listening and empathy, conflict resolution and complaint handling, clear verbal and written communication, multitasking, and time management.

I work well independently and consistently aim to provide reliable, professional support that improves customer satisfaction and operational efficiency.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Freelance

Provided virtual assistance across administration, customer service, translation, and appointment setting for freelance clients, consistently resolving customer issues and delivering timely support.