Open to opportunities

Stephanie Shermang

@stephanieshermang

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Third-year Biochemistry undergraduate skilled in IT support, AI management, and team coordination.

Nigeria

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What I'm looking for

I am looking for an entry-level support role in a collaborative, growth-oriented company where I can apply IT support, AI management, and communication skills to improve team efficiency and customer satisfaction.

I am a proactive third-year Biochemistry undergraduate combining scientific training with emerging expertise in AI management systems and IT support fundamentals. I have successfully led and administered a 30+ person virtual study group, streamlined digital communication via WhatsApp and Google Calendar, and curated organized learning materials to boost peer engagement.

I am certified in AI Management Systems (Alison) and proficient with Microsoft Office, Google Workspace, basic HTML/CSS, and data entry. I seek an entry-level support role where I can apply my communication, problem-solving, and document-management skills to improve team efficiency and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

IT Support Intern

Current

Federal University of Lafia

Apr 2023 - Present (2 years 6 months)

Managed a 30+ virtual study group and adminstered high-volume digital communication, improving peer collaboration and document organization while applying IT support and customer communication fundamentals.

Google Workspace Microsoft Office Data Entry File Management Customer Communications Time Management

Education

Degrees, certifications, and relevant coursework

Federal University of Lafia

Bachelor of Science, Biochemistry

2023 -

Activities and societies: Led a 30+ person virtual study group, managed WhatsApp communications, scheduled study routines via Google Calendar, and curated learning materials.

Third-year Biochemistry undergraduate focusing on IT support principles, customer communication, and document management while pursuing professional development.