Stephanie Jones
@stephaniejones1
I support patients and customers through accurate medical documentation, billing, scheduling, and compassionate service.
United StatesWhat I'm looking for
I've supported clinical practices at Medify Health by uploading and maintaining CCM and RPM documentation, entering patient charges, and adhering to HIPAA regulations.
Previously, I maintained electronic medical records, verified patient and insurance information, coordinated appointments and referrals, and supported accurate billing at Childrens Clinic. I also posted payments, adjusted accounts, and generated billing reports.
At Senture and Pulaski County Public Library, I've delivered empathetic customer service, resolved issues, navigated multiple systems, and helped people find the information they need.
Experience
Work history, roles, and key accomplishments
Call Center Representative
Senture High School
Jan 2025 - Present (1 year 8 months)
Answered high volume of inbound and outbound customer calls in a fast paced environment. Provided accurate information about products, services, policies, and account details.
Education
Degrees, certifications, and relevant coursework
Pulaski County High School
High School Diploma, General Studies
1999 - 2003
Completed high school education at Pulaski County High School from 1999 to 2003.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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