Stephanie Francis

Serve as a strategic thought partner to the CEO, managing executive bandwidth and ensuring focus on high-impact objectives. Oversee people and operational processes, including employee lifecycle management and payroll administration, and lead planning of leadership meetings and offsites.

Partner with the CEO and COO to manage executive priorities, optimize time allocation, and support high-impact decision-making. Oversee financial operations including invoice processing and payments, and act as a central point of coordination with vendors and service providers.

Supported multiple Vice Presidents and senior executives by managing executive priorities, optimizing calendars and travel, and handling sensitive communications. Facilitated cross-functional communication across Bank of America teams and coordinated high-impact initiatives.

Provided strategic operational support to executive leadership and board members for a 142-unit portfolio. Acted as a trusted liaison between leadership, residents, and external partners, and oversaw financial and administrative workflows including billing and lease administration.

Earned a Master's degree in Business Administration with a focus on Management.

Completed a certification in AI Essentials for Business.

Earned a Bachelor's degree in Business Administration with a focus on Management.

Earned an Associate's degree in Business Administration with a focus on Management.

Completed high school education and earned a diploma.