Stephanie Abernathy

I am a versatile and detail-oriented professional with extensive experience in fraud detection, billing support, customer service, and content moderation. My background is complemented by a strong foundation in hospitality, floral retail, and automotive parts. I have a proven track record of verifying identities, investigating suspicious transactions, and assisting with chargebacks while explaining complex financial processes in a clear, customer-friendly manner.

Throughout my career, I have demonstrated adaptability across remote, on-site, and fast-paced environments. My roles have included working as a bartender, food server, and floral associate, all of which have honed my communication skills and emotional intelligence. I am adept at using CRM tools such as Zendesk and Salesforce, managing multiple systems efficiently, and thriving in both team-oriented and independent roles.

I am eager to contribute my well-rounded skill set to fraud investigation, customer support, or risk management teams in remote or hybrid positions. My commitment to handling sensitive information with care and professionalism sets me apart as a candidate who can add significant value to any organization.