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Stephania User

@stephaniauser

Senior Manufacturing Technician at Glaukos supporting quality documentation for clinical-grade medical devices, with experience in medical coding and HIPAA compliance.

United States

Message

What I'm looking for

I’m seeking remote opportunities in healthcare administration, customer support, medical coding, or documentation coordination.

At Glaukos, I support production and quality documentation for clinical-grade medical devices in a regulated environment. I maintain digital records and assist with audits, compliance, and process improvements.

At Clinica San Andres Medical Group, I applied ICD-10-CM and CPT codes for outpatient services, helping maintain billing accuracy and compliance. I also generated productivity and quality reports while handling confidential patient information under HIPAA standards.

Earlier, I supported cardiac device testing, documentation, and inspections at Medtronic. I’m bilingual in English and Spanish, and I hold Certified Professional Biller (CPB) and Certified Professional Coder (CPC) certifications.

Experience

Work history, roles, and key accomplishments

Current

Senior Manufacturing Technician

Current

Glaukos

Jan 2018 - Present (8 years 9 months)

Support production and quality documentation for clinical-grade medical devices in a regulated environment. Maintain accurate digital records and assist with audits, compliance, and process improvements.

Document Management Quality Assurance Electronic Records Training Mentorship Compliance Process Improvement

Medical Coder

Clinica San Andres Medical Group

Jan 2022 - Dec 2024 (2 years 11 months)

Applied ICD-10-CM and CPT codes for outpatient services while maintaining billing accuracy and compliance. Generated productivity and quality reports and managed confidential patient information under HIPAA standards.

Medical Coding ICD 10 CM CPT HIPAA compliance Billing Quality Assurance Documentation

Veterinary Assistant Intern

Serrano Animal and Bird Hospital

Jan 2021 - Dec 2022 (1 year 11 months)

Maintained patient records, assisted with procedures, and supported daily clinical operations in a fast-paced environment. Supported accurate documentation and communication within a veterinary care team.

patient records Clinical Operations Documentation Communication Skills

Laboratory Technician

Medtronic

Jan 2014 - Dec 2018 (4 years 11 months)

Supported cardiac device testing, documentation, inspections, and laboratory operations in a regulated setting. Collaborated with quality teams to improve workflows and maintain compliance standards.

Cardiac Testing Documentation Inspections laboratory operations Quality Assurance Compliance