Stella Woghiren

I am a highly skilled professional with over a decade of experience spanning virtual assistance, customer service, and administrative support. I hold a Bachelor’s degree in Mass Communication from Madonna University, which has helped me develop exceptional communication skills and a knack for building meaningful client relationships.

Throughout my career, I have worked with dynamic organizations across various industries, where I’ve honed my expertise in administrative tasks, customer satisfaction, and operational efficiency. Currently, as a Client Relations Manager at GGC VA BPO Solutions, I manage email communication, schedule property showings, and use industry-leading real estate CRMs like KV Core and Follow Up Boss to track and nurture client relationships. I also create newsletters and marketing materials to engage potential buyers and sellers, ensuring the success of every campaign.

Previously, I worked as a Virtual Assistant for Diew Energy, where I streamlined processes, managed calendars, and coordinated schedules. My experience as a Customer Service Supervisor at Bonjour Bakery and a Client Relations Officer at Westend Hospital further refined my abilities to lead teams, resolve client concerns, and maintain organized systems.

In addition to my professional achievements, I am proficient in MS Office Suite, Google Workspace, social media management, and newsletter creation. My interests include continuous learning and leveraging technology to improve efficiency. I am passionate about providing exceptional support that empowers organizations to achieve their goals while building long-lasting relationships with clients.

I thrive in fast-paced environments and am eager to contribute my skills and experience to innovative and dynamic companies that value dedication, precision, and client satisfaction.