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Steffi Joseph

@steffijoseph

Instructional Design Manager leveraging AI-driven learning ecosystems to scale training, improve engagement, and drive business outcomes.

India

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What I'm looking for

I’m looking to lead instructional design and learning strategy, building scalable LMS and blended programs, and applying AI-driven automation to improve learner engagement, content quality, and measurable business outcomes with cross-functional teams.

I’m an Instructional Design Manager with 8+ years of experience driving learning strategy, curriculum development, and scalable training programs across healthcare SaaS and corporate environments. I focus on building learning ecosystems that align with business outcomes and continuously improve content quality and consistency.

In my current role, I’ve owned learning strategy, content governance, and training needs analysis for a 330+ article knowledge base, and I designed scalable content audit frameworks tied to product release cycles. I also reduced manual content audit effort by 40%+ through an AI-driven automation workflow using Claude and Confluence API, and I helped standardize delivery through structured backlog tracking and documentation.

I’ve delivered 60+ eLearning courses and 50+ storyboards, improving learner engagement and training scalability by 30%+. Earlier, I led eLearning development for multiple clients at Rayden Interactive and designed blended programs at HERE Technologies using ADDIE, with strong emphasis on accessibility, adult learning principles, and data-driven learning ROI.

Experience

Work history, roles, and key accomplishments

Current

Senior Instructional Designer

Current

Phreesia

Apr 2024 - Present (2 years 2 months)

Directed a cross-functional team to deliver 100+ video assets, improve stakeholder visibility with backlog tracking, and migrate learning content from Skilljar to Vimeo. Owned learning strategy and content governance for a 330+ article knowledge base, reducing manual content audit effort 40%+ using Claude and Confluence API.

Instructional Design Learning Strategy Content Governance Claude Knowledge Management Learning Analytics Blended Learning

Senior Instructional Designer

Rayden Interactive

Nov 2021 - Apr 2024 (2 years 5 months)

Designed and delivered 60+ eLearning courses and 50+ storyboards using Storyline, Camtasia, and Vyond, establishing reusable design standards. Led training needs analysis with stakeholders, mentored instructional designers, and used feedback and analytics to improve engagement and knowledge retention.

ELearning Design Instructional Design Articulate Storyline Camtasia Vyond Storyboarding Mentoring Design Standards Learning Analytics

Instructional Designer/Trainer

HERE Technologies

Jul 2017 - Dec 2021 (4 years 5 months)

Designed and delivered blended learning programs with eLearning modules, video training, and instructor-led sessions using the ADDIE framework for compliance, product knowledge, and leadership development. Partnered with SMEs to conduct needs assessments and facilitated leadership programs focused on communication and professional skills.

Blended Learning Compliance Training ELearning Module Development SME Leadership Development Adult Learning Principles